Terms & Conditions
Last Updated On: 01 Jan 2026
By accessing or using the Vogel Care website, placing a quotation request, submitting information, or purchasing products, you agree to be legally bound by these Terms & Conditions.
1. About Vogel Care
Vogel Care (Vogel by D.R. Surgicare) is a manufacturer and wholesale supplier of surgical instruments, medical devices, and Medical Gas Pipeline Systems. All products are intended strictly for professional, institutional, and medical business use only.
2. Pricing & Quotation Policy
- Product prices are not publicly displayed.
- All prices are shared only after quotation request approval.
- Final prices may vary based on specifications, quantity, logistics, and taxes.
- The company reserves the right to revise quotations before payment confirmation.
3. Order Confirmation & Payment
- Orders are confirmed only after full payment is received.
- Vogel Care may reject or cancel orders due to stock issues or pricing errors.
- Payments once made are non-refundable unless legally required.
4. Product Specifications & Customization
- Customer-provided specifications are final and binding.
- Customized products cannot be cancelled or returned after production starts.
- Minor variations in design or finish may occur.
5. Shipping & Delivery
Delivery timelines are estimated and may vary due to logistics, customs, or force majeure events.
6. Inspection & Acceptance
All goods must be inspected within 24 hours of delivery. Claims after this period will not be accepted.
7. Return & Refund Policy
Returns are accepted only for verified manufacturing defects. No returns for customized or used products.
8. Intellectual Property
All website content, logos, catalogs, and product data are the intellectual property of Vogel Care. Unauthorized usage is prohibited.
9. Data Protection & Confidentiality
Client data, quotations, and pricing information are confidential. Unauthorized sharing or misuse will attract legal action.
10. Limitation of Liability
Vogel Care shall not be liable for misuse of products, indirect losses, or operational negligence.
11. Termination of Access
We reserve the right to suspend users involved in data misuse, fraud, or abusive behavior.
12. Governing Law
These terms are governed by the laws of India with jurisdiction in Gujarat.
13. Amendments
Vogel Care may modify these terms at any time without prior notice.
14. Contact Information
Vogel Care (Vogel by D.R. Surgicare)
Email: info@vogelcare.com
